Refund and Returns Policy

Order Returns

If the product is received physically damaged during shipment, take a clear picture and email it to our customer service team at [email protected] for assessment within 24 hours of receiving the shipment.

We offer a 7-day return policy, meaning you have three days from the date of delivery to request a return.

Eligibility for Returns

To qualify for a return:

  • The item must be in its original condition, unworn or unused.
  • It should include the original tags and packaging.
  • A receipt or proof of purchase is mandatory.

To initiate a return, go to the ‘My Order’ section on our website. If your return is accepted, you will receive a notification confirming the process. Refunds will be processed only if the returned product meets our eligibility criteria.

For any queries regarding returns, contact us at support@womenmarks.com or call our support number at +91 9311471191.

Damages and Issues

Inspect your order upon delivery. If the item is defective, damaged, or incorrect, contact us immediately at support@womenmarks.com or on +91 9311471191. We will assess the issue and resolve it promptly.

Exchanges

To exchange an item, the fastest method is to return the original product and place a new order after your return is accepted.

Order Cancellation

  • Only full cancellations are allowed; partial order cancellations are not permitted.
  • To cancel an order, contact our customer care helpline within 12 working hours of placing the order at +91 9311471191.

Refunds

Once we receive and inspect your returned product, we will notify you about the refund status. If approved, the refund will be processed back to your original payment method. Please note that it may take some time for your bank or credit card company to process and reflect the refund in your account.

For COD orders, please share your bank account details along with a cancelled cheque copy at support@womenmarks.com to process the refund.

Note: Delivery charges, if applicable, are non-refundable under any circumstances.

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