Privacy Policy

Here’s the revised policy with the requested update:

Payment, Delivery, and Returns Policy

Thank you for visiting www.womenmarks.com, the exclusive online store for premium bags under the brand Women Marks. Our products are known for their high quality, excellent service, and customer satisfaction.

Your visit to this website is subject to this Payment, Delivery, and Returns Policy, Terms and Conditions, and our Privacy Policy, all available on this website.

The brand Women Marks belongs to Best Fashion Traders (referred to as “BFT” or “us”), and the products are sold exclusively by us through this website. By placing an order on this website, you are entering into a purchase/sale transaction solely with Best Fashion Traders.

Your credit card or debit card statements will reflect Best Fashion Traders. In case of third-party statements, such as bank or credit card statements, the merchant name may appear in an abbreviated format.

Order Placement

To place an order, complete the transaction on the website. Assistance from customer service via phone may be provided. By placing an order online or via phone, you agree to the terms, conditions, and payment policy on this website.

Once you have selected your products and added them to your cart, proceed to checkout. Here, you will provide your shipping address, contact details, and payment information.

A sale is considered complete once the payment transaction is successfully processed and funds are received. Products will then be shipped based on availability and logistics.

Payment Options

We accept the following payment methods:

  • Domestic and international credit cards from Visa & Mastercard networks
  • Visa Debit Cards
  • Net banking/Direct Debit from select Indian banks

Details of applicable banks and payment options are displayed during checkout.

As required by financial institutions, you must provide your card’s 16-digit number, expiry date, and CVV (3-digit security code). Ensure your card is Verified by Visa (VBV) or Mastercard Secure Code (MSC) for transaction security.

Product Pricing

Prices listed on the website are current and inclusive of all taxes. While we strive for accuracy, errors in data entry may occur. In case of a pricing error, we reserve the right to cancel the order and issue a full refund.

All prices are in Indian Rupees (INR). For international cards, the issuing bank’s exchange rates and charges will apply. Disputes related to exchange rates should be addressed to your card-issuing institution.

Security

Transactions on www.womenmarks.com are secured via SSL (Secure Sockets Layer) and encrypted with a 1024-bit process to protect sensitive data. Payment information is handled by a secure payment gateway and is not stored by us.

Out of Stock Situations

We strive to ensure product availability; however, in case of unavailability, we will contact you within two business days to offer alternatives or a full refund.

Delivery of Products

Orders are shipped from our warehouse in Amarpuri, A-411, Krishna Basti, Nabi Karim, Pahar Ganj, Central Delhi, Delhi, 110055. Estimated delivery times are as follows:

  • Within the city: 2-3 days
  • Within the region: 3-4 days
  • Metro cities: 3-5 days
  • Rest of India: 4-7 days
  • Special regions: 7-9 days

Delivery will be made by third-party couriers, logistics companies, or postal services between 10:30 AM and 7:00 PM, Monday to Sunday.

Upon delivery, an acknowledgment with a delivery challan or invoice is required. Any claims for shortages or damages must be reported to customer service within 24 hours of delivery.

Delivery Charges

Shipping charges vary based on product size, weight, and destination and are displayed at checkout before payment.

Product Returns

Once a product is delivered and accepted as accurate, refunds or exchanges are not allowed.

For damaged or incorrect items:

  1. Notify customer service within 7-day of delivery.
  2. Provide images of the product and its tags.
  3. Return the item in original, unopened, and saleable condition with the original receipt and return/exchange authorization number.

Refunds will not include postage or return shipping charges. Refunds are processed within 21 days of receiving the returned product.

Products opened or used are ineligible for refunds or exchanges.

Contact Us

For queries or support, reach us at:
Address: Amarpuri, A-411, Krishna Basti, Nabi Karim, Pahar Ganj, Central Delhi, Delhi, 110055
Contact: +91 9311471191
Email: [email protected]
Website: www.womenmarks.com

This updated policy incorporates the required change to reflect the company bank account name, Best Fashion Traders, in the transaction statements. Let me know if further adjustments are needed!